{"id":1500,"date":"2025-06-16T09:38:10","date_gmt":"2025-06-16T02:38:10","guid":{"rendered":"https:\/\/demo-viet-futures.deltalabsjsc.com\/?p=1500"},"modified":"2025-06-16T11:09:01","modified_gmt":"2025-06-16T04:09:01","slug":"customer-care-specialist","status":"publish","type":"post","link":"https:\/\/demo-viet-futures.deltalabsjsc.com\/en\/customer-care-specialist\/","title":{"rendered":"CUSTOMER SERVICE SPECIALIST"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>1. Job description:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Receive, advise and process customer requests via online channels: Facebook, Zalo, Website, Livechat, Email... or directly at the office.<\/li>\n\n\n\n<li>Guide customers to open trading accounts, deposit\/withdraw money and use derivatives trading software.<\/li>\n\n\n\n<li>Consulting and supporting customers throughout the transaction process: updating market information, risk warnings, answering questions.<\/li>\n\n\n\n<li>Coordinate with technical and operational departments to ensure customer transactions run smoothly.<\/li>\n\n\n\n<li>Manage and update customer information profiles fully and accurately.<\/li>\n\n\n\n<li>Make regular calls to take care of old customers, survey their satisfaction level and maintain long-term relationships.<\/li>\n\n\n\n<li>Send periodic care messages, update market information, and transaction reports to customers.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Job requirements:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Minimum 6 months - 1 year of experience in customer service, preferably in finance, investment, and securities.<\/li>\n\n\n\n<li>Good communication skills, flexible situation handling, professional style.<\/li>\n\n\n\n<li>High sense of responsibility, good teamwork ability.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Benefits:<\/strong><\/h3>\n\n\n\n<p>In-depth professional training in derivatives market.<\/p>\n\n\n\n<p>Career development opportunities to management level.<\/p>\n\n\n\n<p>Participate in social insurance, health insurance, travel - teambuilding every year.<\/p>\n\n\n\n<p><strong>Wage:<\/strong><\/p>\n\n\n\n<p>Competitive salary.<\/p>\n\n\n\n<p><strong>Working time:&nbsp;<\/strong><\/p>\n\n\n\n<p>8:00 \u2013 17:00, Monday to Friday.<\/p>\n\n\n\n<p><strong>Probationary period:&nbsp;<\/strong><\/p>\n\n\n\n<p>2 months<\/p>","protected":false},"excerpt":{"rendered":"<p>Chuy\u00ean vi\u00ean Ch\u0103m s\u00f3c Kh\u00e1ch h\u00e0ng t\u1ea1i SFVN l\u00e0 c\u1ea7u n\u1ed1i gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 c\u00f4ng ty, Chuy\u00ean vi\u00ean Ch\u0103m s\u00f3c Kh\u00e1ch h\u00e0ng t\u1ea1i SFVN ch\u1ecbu tr\u00e1ch nhi\u1ec7m ti\u1ebfp nh\u1eadn, gi\u1ea3i \u0111\u00e1p v\u00e0 x\u1eed l\u00fd c\u00e1c th\u1eafc m\u1eafc, khi\u1ebfu n\u1ea1i t\u1eeb kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch chuy\u00ean nghi\u1ec7p, nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3. \u0110\u1ed3ng th\u1eddi, g\u00f3p ph\u1ea7n n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, gi\u1eef v\u1eefng uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u v\u00e0 th\u00fac \u0111\u1ea9y s\u1ef1 h\u00e0i l\u00f2ng l\u00e2u d\u00e0i.<\/p>","protected":false},"author":2,"featured_media":1570,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[23],"tags":[],"class_list":["post-1500","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tuyen-dung"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>VietFutures | \u0110\u1ea7u T\u01b0 An To\u00e0n, L\u1ee3i Nhu\u1eadn B\u1ec1n V\u1eefng<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, 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